FAQ
FAQ
Where do you ship?
We currently ship within the United Kingdom only.
How long does delivery take?
Orders are processed within 1–2 business days, and delivery usually takes 3–7 business days.
Can I cancel my order?
Yes. Orders can be cancelled within 12 hours of purchase, provided they have not yet been processed or shipped.
How do I return an item?
To start a return, contact us at contact@freshnestt.co.uk within 14 days of receiving your order.
When will I receive my refund?
Refunds are processed within 5–10 business days after the returned item is received and inspected.
Are your products food-safe?
Yes. Our food storage products are made from BPA-free, food-safe materials suitable for everyday use.
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.